Terms and Conditions
The following booking conditions form the basis of your contract with Roof of the World Travel. Please read them carefully before making a reservation.
1. Contract
By confirming your booking with us, we assume that you have read, understood, and agreed to these terms and conditions. All references in these booking conditions to “vacation,” “booking,” “reservation,” “contract,” “package,” “tour,” or “arrangements” refer to your travel plans with Roof of the World Travel unless otherwise stated.
You can make a booking via email, telephone, our website, or in person. Once we receive your booking request and deposit, we will confirm your reservation by issuing a confirmation email, which will be sent to the lead traveler (the person who made the booking).
Important: It is your responsibility to review all details on the confirmation and notify us immediately of any errors or discrepancies. We cannot be held liable for incorrect information if you fail to inform us within 10 days of receiving your confirmation.
2. Payment
To secure your booking, a non-refundable deposit of USD 500 per person must be paid. No contract exists until we have received this deposit and issued a confirmation invoice.
We accept payments via:
Important: Any bank charges or transaction fees are the responsibility of the client.
3. Cancellation Policy
We understand that sometimes plans change. However, due to the nature of adventure travel, we must apply the following cancellation policy:
If you cancel your booking:
All cancellations must be submitted in writing by the person who made the booking.
Important Notes:
4. Cancellation by Us
Roof of the World Travel reserves the right to cancel a tour under the following circumstances:
If we cancel your tour, you will be given the choice of:
We regret that we cannot cover additional expenses such as non-refundable flights, visas, vaccinations, or other costs incurred due to tour cancellation.
5. Travel Insurance (Mandatory)
Roof of the World Travel is not responsible for:
To protect yourself, travel insurance is mandatory for all travelers.
Your policy should cover:
Important: If you become ill during the trip, all hospital expenses, doctor’s fees, and repatriation costs are your responsibility. Roof of the World Travel is not liable for refunds due to medical emergencies.
6. Changes to Itinerary
While we strive to operate all tours as planned, unforeseen circumstances may require itinerary modifications.
Before Departure:
After Departure:
7. Medical & Physical Conditions
Adventure travel in Tajikistan, especially in the Pamir Mountains, requires a reasonable level of fitness.
8. Special Requests
If you have dietary requirements, medical needs, or other special requests, please notify us at the time of booking.
9. Adventure Travel Disclaimer
Tajikistan is a remote and rugged travel destination. By booking with us, you acknowledge the following:
Important:
Roof of the World Travel is not responsible for delays, discomfort, or changes caused by unpredictable circumstances. By booking this tour, you accept the inherent risks of adventure travel.
10. Responsibility & Liability Waiver
By booking a tour with Roof of the World Travel, you acknowledge and agree that:
Final Notes:
✅ Review your travel insurance policy before booking
✅ Carry essential emergency supplies (medications, water, warm clothing)
✅ Be prepared for the unexpected – flexibility is key to adventure travel!
By confirming your booking, you agree to abide by these Terms and Conditions.