Car Rental Terms & Conditions – Roof of the World Travel
Terms of Car Rental Without a Driver
Vehicle Usage and Mileage Policy
Payment & Deposit
Payment & Deposit
Power of Attorney
In order to transfer ownership of the car, a Power of Attorney is required. This legal document authorizes someone else to act on your behalf in matters related to the vehicle. The cost for obtaining this Power of Attorney is $50. However, it's important to note that only one Power of Attorney is necessary even if there are multiple drivers involved in the transaction.To proceed with preparing the Power of Attorney, we kindly request that you send us copies of your passport or other identification documents. By providing these details in advance, we can expedite the process and have everything ready for you efficiently and effectively.
Responsibility for Damage
During the rental period, it is imperative that the Lessee takes full responsibility for any damage incurred by the vehicle. This includes but is not limited to damage to critical components such as the engine, transmission, tires, window and suspension system etc. In the unfortunate event of overheating or malfunctioning of the engine, it is incumbent upon the Lessee to ensure full reimbursement for any resulting losses. The Lessee, as outlined in the agreement, is obligated to cover all expenses related to repairs resulting from damage sustained by the vehicle during the lease period. This responsibility extends to damages caused by various sources such as the Lessee, third parties, natural occurrences, animals etc. It is important to note that this coverage applies only when the total repair costs surpass the initial damage deposit provided at the beginning of the lease term. In essence, any damages exceeding this deposit amount will be borne solely by the Lessor in accordance with the terms and conditions specified in this agreement. For clarity, if the damage to the vehicle amounts to $1500, the Lessee shall be responsible for the first $1000, and the Lessor shall cover the remaining $500.
Engines overheat:
In the course of our car rental business, we have encountered a number of alarming incidents involving overheating of our car engines. These incidents primarily involved young tourists under 25 years of age who appeared to have no understanding of the proper care and maintenance of vehicles. These renters were observed to have a careless attitude towards the vehicles they drove, especially when traveling through the difficult terrain of the Pamirs with its rough roads and steep passes.
Despite clear warnings and instructions provided during the rental process, many drivers neglected to monitor important indicators such as the temperature gauge on the dashboard. Ignoring these vital signs caused engines to be pushed beyond their limits, leading to overheating problems. In these situations, it is critical for drivers to stop immediately at any sign of engine trouble without attempting to continue driving.
Recognizing this recurring problem and its potential impact on our fleet vehicles, we have decided that lessees will be responsible for any damage caused by engine overheating. This policy ensures that persons who fail to exercise due care in the operation of our vehicles are fully responsible for any resulting repair costs incurred - regardless of the circumstances or excuses provided.
By taking this action, we aim to not only protect our assets, but also encourage responsible behavior among all renters to keep both vehicles running.
What if a car breaks down:
If your car happens to break down while traveling through Tajikistan, rest assured that there are various options available to assist you in getting back on the road. In such a situation, it is recommended to first seek out nearby stations or approach mechanics in the surrounding villages or towns for help. The locals in Tajikistan are known for their warm hospitality and friendly nature, so don't hesitate to stop passing cars and ask local drivers for advice or assistance.
It's worth noting that many drivers in Tajikistan possess a good understanding of vehicles and may be able to provide valuable insights or even lend a helping hand with repairs if needed. In cases where the vehicle is deemed beyond repair, our team will make every effort to arrange for another vehicle to be sent out to you promptly. Please bear in mind that the delivery of a new car or replacement parts for a broken vehicle can take up to 72 hours depending on factors such as the specific region you are in, prevailing road conditions, and weather conditions at the time.
Please note that if the vehicle breaks down due to your actions or negligence, or the engine overheats due to misuse, you are responsible for paying all associated costs. This includes the cost of delivering a replacement vehicle, transporting and repairing the damaged vehicle, and any other services required. Additionally, if you require a new vehicle as a replacement, please note that you will also be required to pay a separate damage deposit.
Insurance:
In Tajikistan, the stunning Pamir region often poses challenges when it comes to insurance coverage. Due to the rugged and remote nature of this mountainous area, many insurance companies are hesitant to provide comprehensive coverage. The few companies that offer car policies for the Pamirs often charge exorbitant prices that are simply unaffordable for us.
In today's fast-paced world, the growing popularity and demand for car rentals has forced us to take a calculated risk by offering driverless car rentals. This decision is driven by our desire to meet the growing needs of our customers who strive for autonomy and convenience in their vehicles. By providing this service, we strive to meet the needs of people who value independence and efficiency in their travels.
Therefore, it is highly advisable and, in your interests, to include insurance for your rental car in Tajikistan in the insurance policy that you take out in your country. This extra precaution will give you peace of mind and financial protection while traveling. It is worth noting that some of our valued clients have had success in obtaining insurance plans that extend coverage to rental cars in Tajikistan, including even third party liability. By proactively addressing this aspect of your travel preparation, you can reduce potential risks and enjoy a safer, more stress-free journey through Tajikistan's stunning landscapes.
Navigation:
When traveling through the beautiful country of Tajikistan, one of the most reliable and efficient tools to have at your disposal is the Maps.me app. This exceptional navigation app not only provides accurate and detailed maps but also offers offline functionality, making it a perfect companion for exploring remote areas where internet connectivity may be limited. To fully utilize Maps.me during your travels in Tajikistan, it is highly recommended to download the country map in advance so that you can access all necessary information seamlessly without relying on an active internet connection.
Additionally, while Maps.me excels in offline navigation, it's always beneficial to have a backup plan. In situations where you do have access to the internet, Google Maps can serve as a valuable resource for real-time updates on traffic conditions, points of interest, and alternative routes. By utilizing both Maps.me for offline use and Google Maps for online assistance when available, you can ensure a smooth and stress-free navigation experience as you traverse the diverse landscapes of Tajikistan.
Road conditions:
In Tajikistan, the condition of roads, particularly in the Pamir region, leaves much to be desired. The rough terrain and challenging weather conditions contribute to the deterioration of road surfaces, making it essential for travelers to exercise caution while driving. We strongly advise you to approach your journey with great care and attention. It is imperative that you drive at a reduced speed, meticulously navigating around potholes and other road hazards that may pose a risk.
The mountainous roads in the Pamirs are known for their narrow pathways and rocky terrains, presenting additional challenges for drivers. One must be prepared to encounter sharp rocks that could potentially puncture tires if not navigated carefully. Therefore, we urge you to maintain a slow pace as you traverse these rugged landscapes.
By taking these precautions and adopting a patient mindset during your travels through Tajikistan's challenging terrains, you will not only ensure your safety but also enhance the quality of your adventure. Remember that rushing through these roads can lead to delays caused by avoidable mishaps or accidents which could detract from the overall enjoyment of your journey. Drive mindfully so as not to compromise both your time and experience in this beautiful yet demanding region.
Important:
- Please be advised that in the event of any unforeseen issues with the specific car you have reserved prior to your arrival, we maintain the right to substitute it with an alternative vehicle from our fleet. Rest assured, every effort will be made to provide a replacement vehicle of the same make and model as originally booked. However, due to limited availability within our inventory during certain periods, there may be instances where we need to offer a different model on those dates. Please note that any adjustments in pricing will be determined based on the standard rental rates for each respective vehicle per day. Your satisfaction and convenience are paramount considerations in such circumstances, and we appreciate your understanding and flexibility regarding this policy.
- When returning the car, it is important to ensure that it is in a clean condition. We kindly request that you take the time to wash the car before returning it. In the event that the car is not washed upon return, an additional fee of $10 will be charged for us to have it cleaned. Your cooperation in maintaining the cleanliness of our vehicles is greatly appreciated and helps us provide a pleasant experience for all customers.
Our company has been established in 2012, and is based in Dushanbe, Republic of Tajikistan. Our mission is to ensure maximum comfort and a true pleasure from the journey, getting unforgettable emotions during passage through the paths of the Great silk Road, even in the most demanding tourists.
